So far, the gas industry - with one exception, more about that below - seems to be remarkably "unaffected" by the corona crisis. Sure, staff members of companies, agencies, ministries and associations that can work from home are in their home offices. And infrastructure operators took special precaution measures to guarantee security of supply. OGE (see also chapter 3), the biggest German TSO, already published on February 28 an excerpt from its intranet with behavioural rules for its staff as a press release on its website. The restrictions on travelling and contacts imposed at the time look harmless now, taking into account that public life in Germany is almost shut down in the meantime. But it demonstrates the risk awareness at a time when it was still being discussed what measures were needed and made sense. But all TSOs took similar measures. Distribution network operators started in mid-March to stop all activities during which contact with customers could occur - mainly metering activities. Allegedly, the main association of the energy industry recommended this step.
Work from home with the necessary communication devices for telephone and video conferences also has some positive side effects: "We are now learning very fast how to use all these devices. It works much better than a boring training", someone from a German utility told ener|gate Gasmarkt. Independent of the current mayhem, his employer is planning to reduce office presences and to rely more on virtual communication.